Contact Us
14404 SE 216th ST Kent, WA 98042
253-220-4555
Great introduction to generator service. We just purchased a new home with a generator that Washington Electric installed a year earlier. The previous owner had a service contract that they had been paying on. Washington Electric seamlessly honored that contract and performed the service. They showed up right when they said they would (no 4 hour show up window). The service was efficient and thorough. I’ve now signed up for a service contract. I like the discounts that can be given for multi-year contracts.
Since my first contact with Washington Electric, the service has been excellent. The installation of our emergency generator to the annual service has been wonderful.
From the start to the finish everything went very good. A little short on overall customer service but the process was completed and the equipment is working as presented.
First rate customer service. Prompt initial appointment and installed three weeks later. Walked us through all options (with supporting material), answered questions, helped map out our needs. Clean and efficient installation with thorough explanation of equipment, operating instructions, maintenance, etc. The 11KW generator meets our needs perfectly and product quality is well known. Very happy to have gone through Washington Electric and recommend them highly.
The installation went extremely smooth. I was instructed on operation and maintenance of the system.
The technician came out addressed and fixed our problem without any difficultly
Absolutely top notch establishment. We haven’t been able to properly use our generator for years. We used other companies and they never diagnosed the issue and were not available when needed. Zane did an amazing job and the company is efficiently run and responsive to any issues. Even payment methods are seamless. Highly recommend!
Our experience with this company was very good from first contact until the job was finished. They are knowledgeable, through, and reasonable. The workers are competent, efficient and polite. They took the time to explain everything and make sure we understood how the generator worked. The job site was left very clean.
I would definitely recommend Washington Electric if you are in the market to buy a new generator.
Washington Electric LLC were very prompt in scheduling us for the installation. They communicated directly with PSE to upgrade our gas meter and everything ran smoothly. The installation team was very professional and work fast and cleaned up everything after the work was finished.
From my first call to elicit a quote to the final installation, I received prompt, friendly and professional service. The generator size was tailored to my needs, and the installation was on time and proceeded smoothly. The company apparently installs a lot of generators, and their expertise is apparent in all phases of their operation.
I recently have experienced my 2nd annual inspection for my 22Kw Generac unit. I have found the operation is still functioning satisfactory, & I welcome the safety & security aspect of it operation. I have undergone 2 instances of actual power outages, since I have it installed. I selfishly find a true relief that my home was still completely functioning as designed, despite that the rest of my whole neighborhood was completely dark.
I was very impressed with Washington Electric during the installation of my new Generac standby generator, beginning with my initial contact with Eric, with the work scheduling by Betsy and the three technicians that performed the installation and checkout of the system. I will definitely recommend this company to my family and friends.
Zane and Brooks were professional and responsive. Walked me through the set up and process. Did not rush me. Thank you for your assistance. Much appreciated.
Great customer service, from the moment Eric came to give me an estimate until the day installation was complete. Very thorough and professional, on time and friendly, met my needs by minimizing the time power would need to be off…I have a home office and wanted to stay online as long as possible during the process. Eric and Brooks did a superior job, I would definitely hire Washington Electric again!
My old generator went out last Spring. It took a few weeks for me to find WE and then a few more weeks for WE to send a repair crew over (they did not discover the problem) and then a few more weeks to get a bid for a replacement. Once that was done, it took a few more weeks to get the new generator installed (completed mid December). I’m very pleased with the quality of work and the generator installed.
Just had our generator installed and we could not be happier. Eric and Brooks did a great job doing the install and explaining everything that had to be done. It was a seamless install and I cannot wait for the power to go out and we’ll be the only ones on our block with full power to our house. From beginning to end, the whole process was great from consultation to see what size generator would meet our needs to the final installation. You will not be disappointed with this team of folks at WA Electric and you’ll be equally as happy when you have power when no one else does.
WA Eletric was excellent and I would recommend them for anyone who has a need for Eletric services they are knowlagable and seek to provide a top notch service.
Just had my 8k generator installed yesterday. Zane and his crew did a terrific job. Very happy with results, feeling much better about the next storm!
Washington Electric was knowledgeable and very helpful. They walked me through all the different choices, came to my house quickly, worked hard to get in as soon as they could. The city inspector even noted what nice electrical work they did. Definitely recommend.
Washington Electric in Kent, WA has performed annual maintenance on my Generac Generator the last two years. They always do an outstanding job. This week, the power to our home went out, and the Generac Generator started, but the electricity did not switch over to the standby generator. I called Washington Electric and their employees, (Eric, Michelle and Katherine) were really helpful and walked me through basic troubleshooting to see if they could fix the problem over the phone and save me a service call. Eric was able to fix the problem over the phone and saved me $169, and also gave me a couple troubleshooting tips going forward. The customer service skills of all 3 Washington Electric Employees were outstanding, as well as the techs who have come out to the house to perform the annual generator maintenance. Very impressive!! Thank you!
So my father has ALS and we wanted to get a backup generator system to make life easy on my mother and take care of all the medical devices running in the house. To start off, Eric came by and gave us an appraisal, very straight forward, honest, and helped figure out the best plan for us to optimize everything the best way possible. Put our mind at ease and helped make the decision process very easy. Then the day of installation came and Zane and John showed up early and got to business. They had to pull a huge rhododendron out for us and level the ground which they made look easy, the installation was extremely clean with running the gas and power lines, Zane then took the time to try and test which breakers we wanted throughout the house on the generator and then gave us a walkthrough when all done. We can’t say enough good things about our experience with these guy. Exceptional job with everything they did and I highly recommend them if you’re looking into putting in a generac.
The dealer does nothing but Generac generators. They know there stuff and are very willing to work with you on getting the right setup for your home or company. My only concern is you have to wait your turn. They are a very busy company due to the fact they are good at what they do!
Zane came out and serviced our generator today. He explained everything he did and answered all of our questions. We will sleep much better this winter knowing our generator is in running order. This being our first home with a back-up generator, we knew little about the process. Now we do ! Thanks Zane !
Our annual maintenance was performed by a courteous technician who showed up exactly on time and kept me posted of his progress.
Used them 3 years now to install and service my 20K Generac unit. Perfect service. Always on time. Price is fair for service received.
I’m very impressed with Washington Electric’s service – from our initial telephone contact to arrange the appointment,through the technician’s timely arrival and completion of annual maintenance on our 8KW through to the promptly emailed invoice and prepaid discounted contract covering next year’s maintenance. I appreciated the technician’s suggestion on how to level the base of our four-year-old machine to avoid potential problems.
Good price. Great service. Took 2-3 weeks for appointment- worth the wait.
as above….knew what to do, cleaned up well and easily talked about what they were doing and why.
Our contractor installed our Generac generator, but we didn’t have someone to service it. A quick call to Washington Electric took care of it. Easy, knowledgeable and on time.
The installation team arrived on time, completed the installation in a professional and courteous manner and welcomed questions along the way. Very pleased
Washington Electric has been very professional: timely scheduling; technician on time or even early; shows the work afterwards; and this year alerted me to a battery problem. I have complete confidence in this company; have never had any issue in the 4 years the generator has been serviced by them. It is a relief to know the generator is well maintained.
The office calls to schedule appointment. Several payment options offered.They show up on time and perform outstanding work.
Brooks came out today to service my Generac Generator. Because he was new Eric the owner showed up to make sure that everything was done correctly. They checked everything thoroughly to make sure the machine would run correctly until the next service. The office notified me the day before that they came and again the day after just to check on the service. Brooks was very professional and accommodating. He explained why he was doing every task. The standard of service is rated in the #1 category.
These folks have kept our 7 year old 10KW in perfect running order. They are polite and attentive and capable. I just signed a 5 year maintenance agreement with them, and I know we will be happy with the result. Highly recommended!
Great experience with this company. never wasted my time with reviews before.
We’ve been working with Washington Electric for about two years and they’ve always been reliable, on-time, very friendly and they take measures to make sure the job is complete and up to our expectations.
We have nothing but excellent service with your company technicians, especially Kurt. He went out of his way to help and explain the repairs.
They have someone answering the phone during business hours, no answering machine. They’re service guys are professional an competent, a rare find.
I am always happy with Washington Electric’s crew……Tyler did service on my generator , as I have done every year, and did an excellent job ! I would highly recommend Washington Electric for their excellent service and professionalism, for any services for generator install and maintenance.
If you want a great generator & outstanding service, Washington Electric is the place to call.
First, the quote blew me away, it was thousands less than the company working out of Costco. Everyone I spoke with was professional,thorough, and followed through. The work crew showed up on time, did a great job, and left no trace other than a great new generator.
Eric and Betsy,
I just wanted to follow up with you and let you know what a great experience we had with you and your team. Each step of the way you were professional and attentive to our concerns and questions. People don’t often buy this sort of thing and you gave us confidence that we were buying the product that best fit our needs. The day of installation was as smooth as it gets. My wife tells me how professional and personable the install team was and they made sure to listen to all our specific issues and power needs. We will definitely recommend you to anyone who asks.
Thank you,
K & R
Washington Electric – highly recommended!
Great installation & annual maintenance. Friendly people!!!
We had WA Electric install a Generac generator for our home. The quote was thorough and competitively priced. Install was handled with professionalism and courtesy from start to finish. After the install, everything was put back in it’s place and a clean-up was done. We were given a detailed explanation of everything we needed to know. We would definitely recommend WA Electric and would use them again.
I am thoroughly impressed with Washington Electric’s installation of our new generator. The guys were professional and courteous through the entire process.
