Terms & Conditions
These Terms and Conditions (“Terms”) govern your access to and use of the website washingtongenerators.com (the “Site”) and the services provided by Washington Generators LLC (“Company,” “we,” “us,” or “our”). By accessing the Site, requesting service, submitting a form, or communicating with us (including via SMS/text message), you agree to these Terms.If you do not agree to these Terms, please do not use the Site or our services.
1) Use of the Website
You may use this Site for lawful purposes only and in accordance with these Terms. You agree not to:
- Use the Site in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to the Site, servers, or systems
- Submit false, misleading, or fraudulent information
- Interfere with the Site’s operation or security
We reserve the right to suspend or terminate access to the Site at any time for violations of these Terms.
2) HVAC Services, Estimates, and Scheduling
- Any estimates provided are non-binding unless expressly stated otherwise in writing.
- Pricing, scope of work, timelines, and availability may change based on site conditions, equipment availability, permits, inspections, or other factors discovered after an estimate is issued.
- Appointments are subject to confirmation and technician availability.
- You are responsible for providing accurate property access, utility information, and relevant site details.
3) Payments and Fees
- Payment terms will be provided at the time of estimate, invoice, or service agreement.
- Late payments may be subject to fees as permitted by law.
- Returned payments or chargebacks may result in additional fees.
- Certain services may require deposits or payment in full before work begins.
4) Warranties and Disclaimers
- Manufacturer warranties apply only as provided by the manufacturer and are subject to their terms and conditions.
- Any workmanship warranties offered by the Company will be described in your service agreement or invoice.
- Except as expressly stated, the Site and services are provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law.
5) Limitation of Liability
To the maximum extent permitted by Washington law:
- The Company will not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of the Site or services.
- Our total liability for any claim related to services or the Site will not exceed the amount paid by you for the specific service giving rise to the claim.
Some limitations may not apply depending on the nature of the claim and applicable law.
6) Intellectual Property
All content on this Site—including text, images, logos, graphics, and design elements—is owned by or licensed to the Company and protected by intellectual property laws. You may not copy, reproduce, modify, distribute, or use any content without prior written consent.
7) Third-Party Links and Services
The Site may contain links to third-party websites or tools (such as scheduling platforms, payment processors, or review sites). We are not responsible for the content, policies, or practices of third parties. Your use of third-party services is governed by their respective terms and policies.
8) User Submissions
If you submit information, reviews, photos, or other materials to us:
- You represent that you have the right to submit such materials.
- You grant us a non-exclusive, royalty-free license to use the materials for business purposes (such as customer support, marketing, or service documentation), unless prohibited by law.
9) SMS/Text Messaging Terms (TCR / A2P Compliance)
By opting in to receive SMS/text messages from us, you agree to the following SMS Terms:Program purpose: Appointment confirmations, scheduling updates, technician dispatch/arrival notices, service follow-ups, and, if you opt in, promotional messages.
Opt-in: Consent may be provided via website forms, scheduling requests, phone conversations, or other affirmative actions.
Opt-out: You may opt out at any time by replying STOP or UNSUBSCRIBE. After opting out, you will receive one final confirmation message and no further texts unless you re-opt in.
Help: Reply HELP for help or contact us at:Phone: (253)200-1119
- Email: [email protected]
Message frequency: Message frequency may vary.Costs: Message and data rates may apply.
Carriers: Mobile carriers are not liable for delayed or undelivered messages.Eligibility: You must be the authorized user of the mobile number you provide.
10) Privacy
Your use of the Site and our services is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information, including information related to SMS/text messaging. The Privacy Policy is incorporated into these Terms by reference.
11) Washington State Law and Dispute Resolution
- These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law principles.
- Any legal action arising out of these Terms or our services shall be brought in a court of competent jurisdiction located in Washington State, unless otherwise required by law.
12) Changes to These Terms
We may update these Terms from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Site or services after changes are posted constitutes acceptance of the updated Terms.